ROUGH DIAMOND: NESTA FIRESIDE CHAT

Turning disruption into advantage

As part of our In Conversation series, author Nicole Yershon will be discussing her new book Rough Diamond.


Nicole shared her insights on trust, transparency and the power of collective ‘out of the box’ thinking, encouraging all of us to savour each and every day for the opportunity to innovate, connect and disrupt the status quo.

Her ‘there is no ‘no’' and ‘ask for forgiveness, not permission’ attitude is inspirational and intoxicating. She believes that each and every one of us has it within our power to do more and be more – in work and in life, and that each of us has an opportunity to change our destiny to shine as the Rough Diamond, the anomaly who shines bright, even if unpolished.

Nicole has over 20 years experience in the advertising industry and was the founder of Ogilvy Labs, with a brief to bring them into the 21st century over 17 years ago. She understands the necessity for companies to embrace their entrepreneurial spirit and is now founder of Lab For Hire & Co - a collective of disruptors, strategists, designers, technologists and other disruptive souls that act as an outsourced innovation team for organisations, big and small, on projects across the landscape.

Innovation and intrapreneurship – the six Rs of innovation

In my days at Ogilvy, our core team knew that we needed a framework to make sure we could answer questions about the value of innovation and so we decided to measure our work with what we called the 6 Rs of innovation success:

  1. Revenue

  2. Reputation

  3. Recruitment 

  4. Retention

  5. Relationships

  6. Responsibility

It was a simple enough device to remember and had the right effect inside the agency. It is also part of the instigator and heartbeat of Rough Diamond.